Custom Blinds and Design — Privacy Policy
Last updated: July 16, 2026
This Privacy Policy describes how Custom Blinds and Design ("we", "us") collects, uses, and protects the personal information you provide when booking an appointment or communicating with us. This page applies to information submitted through our online booking pages and related communications.
Information we collect
When you book an appointment, we collect the information you provide: your name, phone number, email address, service address, photos you choose to upload, and your answers to booking questions.
We also collect limited technical information needed to operate the booking service, such as the pages you visit and referral parameters.
How we use your information
We use your information to schedule and provide the services you request: confirming appointments, dispatching team members to your service address, and communicating with you about your appointment.
We do not sell your personal information.
Text messaging (SMS)
If you opt in to text messages, Custom Blinds and Design will send you SMS messages related to your appointments — confirmations, reminders, scheduling updates, and replies to your questions. Message frequency varies by appointment activity. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for help. Opting out of SMS does not affect your appointment; we will use other contact methods you have provided.
Your phone number and SMS consent status are not shared with or sold to third parties for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding the messaging platform providers used to deliver these messages.
Sharing
We share your information only with service providers who help us operate our business — such as our scheduling platform (Driive), messaging and email delivery providers, and mapping services used to plan routes to your service address — and only as needed to provide the service.
We may disclose information if required by law.
Data retention & your choices
We retain booking and appointment records for as long as needed to provide services and meet legal and accounting obligations.
You may request access to, correction of, or deletion of your personal information. You can contact Custom Blinds and Design by phone at +11999999999.
Contact
You can contact Custom Blinds and Design by phone at +11999999999.